Medfusion 4000 Syringe Infusion Pump Repair Services
Fully Refurbished
1-Year Warranty
Biomed Tested & Calibrated
Complete Working System
- Repair service for customer-owned Medfusion 4000 Syringe Infusion Pumps
- Flat-rate repair listing • evaluation, troubleshooting, calibration checks, and performance testing as applicable
- Serviced device supports 0.01–1130 mL/h rates and compatible 1–60 mL syringes
Medfusion 4000 Syringe Infusion Pump Repair Services
Repair Service • Flat-Rate Repair Listing • 1-Year United Infusion Service Warranty • Customer-owned Medfusion 4000 required
United Infusion provides repair services for the Medfusion 4000 Syringe Infusion Pump. This listing is for repair of a customer-owned Medfusion 4000 and does not include the purchase of a pump. Depending on the unit's condition, service may include evaluation, troubleshooting, component repair, calibration checks, alarm review, power testing, and performance testing.
What’s Included
- Repair service for 1× customer-supplied Medfusion 4000 Syringe Infusion Pump
- Evaluation and troubleshooting based on the reported issue and condition of the unit
- Applicable component repair based on inspection findings
- Calibration checks, alarm review, power testing, and performance testing as applicable to the repair performed
Repair Service Description
The Medfusion 4000 is a precision syringe infusion pump used for controlled small-volume medication delivery. United Infusion's repair service is intended to evaluate and service customer-owned Medfusion 4000 pumps through biomedical troubleshooting, applicable repair work, and performance verification based on the condition of the submitted device.
- Biomedical evaluation of the customer-supplied Medfusion 4000 pump
- Troubleshooting of reported operational, alarm, power, or performance issues
- Component repair may be performed when required and applicable to the unit's condition
- Calibration and delivery-performance checks may be performed as part of the repair process
- Alarm functions may be reviewed as part of troubleshooting and post-repair verification
- Power operation may be tested during service
- Final performance testing may be completed based on the repair performed
- Model, serial number, installed software revision, and relevant service history should be identified during intake
Repair Details — Medfusion 4000
| Service Type | Medfusion 4000 Syringe Infusion Pump Repair Service |
| Condition | Repair Service |
| Customer Equipment | A customer-owned Medfusion 4000 pump is submitted for service. This repair listing does not include a replacement or refurbished pump. |
| United Infusion SKU | 4000-0106-01 |
| Pricing Structure | United Infusion lists repair products under its flat-rate repair program. Current pricing is controlled by the live product listing. |
| Repair Provider | United Infusion |
| Serviced Device | Medfusion Syringe Infusion Pump Model 4000 |
| Original Manufacturer | Smiths Medical ASD, Inc. |
| Current Product / Support Brand | ICU Medical / Medfusion |
| Repair Scope | Depending on unit condition, service may include evaluation, troubleshooting, component repair, calibration checks, alarm review, power testing, and performance testing. |
| Software Verification | Record and verify the software revision displayed during pump startup. FDA currently lists an open Class I correction involving multiple earlier Medfusion 4000 software versions. Specific issues include v1.6.0 and v1.6.1 drug-library behavior; v1.5.0, v1.5.1, v1.6.0, v1.6.1, and v1.6.4 wireless-connectivity behavior; and v2.3, v2.4, and v2.5 PharmGuard Server password behavior. FDA also identifies the depleted-battery-alarm issue for all versions previous to v1.6.5. Confirm that the submitted pump meets current manufacturer software requirements before return to clinical use. |
| Force Sensor / Occlusion Correction | FDA currently lists an open Class II correction affecting Medfusion Model 4000 configurations including item 4000-0106-01. The force sensor in the occlusion detector may drift out of calibration, which can increase occlusion-detection time, cause false occlusion alarms, or produce a System Failure Alarm. Manufacturer corrective actions require completion of the Annual Maintenance List including the revised Force Sensor Check. Verify that applicable maintenance and correction requirements have been completed before return to clinical use. |
| Barrel Clamp Verification | FDA and ICU Medical currently maintain an open correction involving certain Medfusion 4000 pumps manufactured or serviced with affected barrel-clamp guides. Item 4000-0106-01 is included among the listed Model 4000 configurations; applicability to an individual pump depends on its serial number and manufacturing/service history. |
| Technical Service Manual Reference | ICU Medical's August 2023 field-correction documentation instructed biomedical users to use the latest Technical Service Manual versions issued in 2023, including Model 4000 P/N 10014940-009, and directed users to contact ICU Medical Technical Service for the most recent version. Verify the currently applicable Technical Service Manual revision before performing service. |
| Manufacturer Service Requirement | Manufacturer documentation states that only trained biomedical service personnel should service the pump and that maintenance should follow the applicable Technical Service Manual. |
| Infusion Rate Baseline | 0.01–1130 mL/h, dependent on syringe size and programmed rate |
| Supported Syringe Size Baseline | Compatible syringe sizes from 1–60 mL; exact supported syringe models depend on pump configuration |
| Published Delivery Accuracy | Nominal ±2% plus syringe accuracy for infusion back pressures from -100 mmHg to +300 mmHg. At low infusion rates, the manufacturer notes that system accuracy may not be achieved for short periods and averages over the total infusion time. |
| Pressure Monitoring | FlowSentry™ delivery-pressure monitoring. Relevant pressure, force-sensor, and occlusion performance should be evaluated according to the applicable manufacturer service procedures. |
| Connectivity | Medfusion 4000 supports wired and wireless communication with compatible PharmGuard® systems. Network-related functions should be evaluated when relevant to the submitted repair issue and installed configuration. |
| Power | 100–240 VAC, 50/60 Hz, 42 VA; internal rechargeable lithium-ion battery |
| Published Battery Baseline | Manufacturer documentation specifies at least 7 hours at 25°C (77°F) with a fully charged battery while operating continuously at 5 mL/h with a 60 mL syringe and communicating through a wired or wireless connection. Actual battery condition and capacity should be evaluated on the submitted unit. |
| Warranty | United Infusion's standard one-year warranty applies to repairs related to the original services performed, subject to United Infusion's published warranty terms. |
| Turnaround | Confirm current repair turnaround with United Infusion before sending equipment. No fixed turnaround period is guaranteed in this description. |
Repair Resources
Start a United Infusion repair request and review applicable Medfusion 4000 manufacturer and FDA service information.
Record the pump model, serial number, asset tag, installed software revision, service history, and reported issue before service. The operator's manual below applies to Medfusion Model 4000 software version 1.6; that manual designation does not by itself confirm that the installed software meets current FDA correction requirements. Verify the current software revision, Force Sensor Check status, barrel-clamp correction applicability, and applicable Technical Service Manual revision before return to clinical use.
Fully Refurbished
1-Year Warranty
Biomed Tested & Calibrated
Complete Working System
- Repair service for customer-owned Medfusion 4000 Syringe Infusion Pumps
- Flat-rate repair listing • evaluation, troubleshooting, calibration checks, and performance testing as applicable
- Serviced device supports 0.01–1130 mL/h rates and compatible 1–60 mL syringes
Medfusion 4000 Syringe Infusion Pump Repair Services
Repair Service • Flat-Rate Repair Listing • 1-Year United Infusion Service Warranty • Customer-owned Medfusion 4000 required
United Infusion provides repair services for the Medfusion 4000 Syringe Infusion Pump. This listing is for repair of a customer-owned Medfusion 4000 and does not include the purchase of a pump. Depending on the unit's condition, service may include evaluation, troubleshooting, component repair, calibration checks, alarm review, power testing, and performance testing.
What’s Included
- Repair service for 1× customer-supplied Medfusion 4000 Syringe Infusion Pump
- Evaluation and troubleshooting based on the reported issue and condition of the unit
- Applicable component repair based on inspection findings
- Calibration checks, alarm review, power testing, and performance testing as applicable to the repair performed
Repair Service Description
The Medfusion 4000 is a precision syringe infusion pump used for controlled small-volume medication delivery. United Infusion's repair service is intended to evaluate and service customer-owned Medfusion 4000 pumps through biomedical troubleshooting, applicable repair work, and performance verification based on the condition of the submitted device.
- Biomedical evaluation of the customer-supplied Medfusion 4000 pump
- Troubleshooting of reported operational, alarm, power, or performance issues
- Component repair may be performed when required and applicable to the unit's condition
- Calibration and delivery-performance checks may be performed as part of the repair process
- Alarm functions may be reviewed as part of troubleshooting and post-repair verification
- Power operation may be tested during service
- Final performance testing may be completed based on the repair performed
- Model, serial number, installed software revision, and relevant service history should be identified during intake
Repair Details — Medfusion 4000
| Service Type | Medfusion 4000 Syringe Infusion Pump Repair Service |
| Condition | Repair Service |
| Customer Equipment | A customer-owned Medfusion 4000 pump is submitted for service. This repair listing does not include a replacement or refurbished pump. |
| United Infusion SKU | 4000-0106-01 |
| Pricing Structure | United Infusion lists repair products under its flat-rate repair program. Current pricing is controlled by the live product listing. |
| Repair Provider | United Infusion |
| Serviced Device | Medfusion Syringe Infusion Pump Model 4000 |
| Original Manufacturer | Smiths Medical ASD, Inc. |
| Current Product / Support Brand | ICU Medical / Medfusion |
| Repair Scope | Depending on unit condition, service may include evaluation, troubleshooting, component repair, calibration checks, alarm review, power testing, and performance testing. |
| Software Verification | Record and verify the software revision displayed during pump startup. FDA currently lists an open Class I correction involving multiple earlier Medfusion 4000 software versions. Specific issues include v1.6.0 and v1.6.1 drug-library behavior; v1.5.0, v1.5.1, v1.6.0, v1.6.1, and v1.6.4 wireless-connectivity behavior; and v2.3, v2.4, and v2.5 PharmGuard Server password behavior. FDA also identifies the depleted-battery-alarm issue for all versions previous to v1.6.5. Confirm that the submitted pump meets current manufacturer software requirements before return to clinical use. |
| Force Sensor / Occlusion Correction | FDA currently lists an open Class II correction affecting Medfusion Model 4000 configurations including item 4000-0106-01. The force sensor in the occlusion detector may drift out of calibration, which can increase occlusion-detection time, cause false occlusion alarms, or produce a System Failure Alarm. Manufacturer corrective actions require completion of the Annual Maintenance List including the revised Force Sensor Check. Verify that applicable maintenance and correction requirements have been completed before return to clinical use. |
| Barrel Clamp Verification | FDA and ICU Medical currently maintain an open correction involving certain Medfusion 4000 pumps manufactured or serviced with affected barrel-clamp guides. Item 4000-0106-01 is included among the listed Model 4000 configurations; applicability to an individual pump depends on its serial number and manufacturing/service history. |
| Technical Service Manual Reference | ICU Medical's August 2023 field-correction documentation instructed biomedical users to use the latest Technical Service Manual versions issued in 2023, including Model 4000 P/N 10014940-009, and directed users to contact ICU Medical Technical Service for the most recent version. Verify the currently applicable Technical Service Manual revision before performing service. |
| Manufacturer Service Requirement | Manufacturer documentation states that only trained biomedical service personnel should service the pump and that maintenance should follow the applicable Technical Service Manual. |
| Infusion Rate Baseline | 0.01–1130 mL/h, dependent on syringe size and programmed rate |
| Supported Syringe Size Baseline | Compatible syringe sizes from 1–60 mL; exact supported syringe models depend on pump configuration |
| Published Delivery Accuracy | Nominal ±2% plus syringe accuracy for infusion back pressures from -100 mmHg to +300 mmHg. At low infusion rates, the manufacturer notes that system accuracy may not be achieved for short periods and averages over the total infusion time. |
| Pressure Monitoring | FlowSentry™ delivery-pressure monitoring. Relevant pressure, force-sensor, and occlusion performance should be evaluated according to the applicable manufacturer service procedures. |
| Connectivity | Medfusion 4000 supports wired and wireless communication with compatible PharmGuard® systems. Network-related functions should be evaluated when relevant to the submitted repair issue and installed configuration. |
| Power | 100–240 VAC, 50/60 Hz, 42 VA; internal rechargeable lithium-ion battery |
| Published Battery Baseline | Manufacturer documentation specifies at least 7 hours at 25°C (77°F) with a fully charged battery while operating continuously at 5 mL/h with a 60 mL syringe and communicating through a wired or wireless connection. Actual battery condition and capacity should be evaluated on the submitted unit. |
| Warranty | United Infusion's standard one-year warranty applies to repairs related to the original services performed, subject to United Infusion's published warranty terms. |
| Turnaround | Confirm current repair turnaround with United Infusion before sending equipment. No fixed turnaround period is guaranteed in this description. |
Repair Resources
Start a United Infusion repair request and review applicable Medfusion 4000 manufacturer and FDA service information.
Record the pump model, serial number, asset tag, installed software revision, service history, and reported issue before service. The operator's manual below applies to Medfusion Model 4000 software version 1.6; that manual designation does not by itself confirm that the installed software meets current FDA correction requirements. Verify the current software revision, Force Sensor Check status, barrel-clamp correction applicability, and applicable Technical Service Manual revision before return to clinical use.
- Repair service for customer-owned Medfusion 4000 Syringe Infusion Pumps
- Flat-rate repair listing • evaluation, troubleshooting, calibration checks, and performance testing as applicable
- Serviced device supports 0.01–1130 mL/h rates and compatible 1–60 mL syringes
Medfusion 4000 Syringe Infusion Pump Repair Services
Repair Service • Flat-Rate Repair Listing • 1-Year United Infusion Service Warranty • Customer-owned Medfusion 4000 required
United Infusion provides repair services for the Medfusion 4000 Syringe Infusion Pump. This listing is for repair of a customer-owned Medfusion 4000 and does not include the purchase of a pump. Depending on the unit's condition, service may include evaluation, troubleshooting, component repair, calibration checks, alarm review, power testing, and performance testing.
What’s Included
- Repair service for 1× customer-supplied Medfusion 4000 Syringe Infusion Pump
- Evaluation and troubleshooting based on the reported issue and condition of the unit
- Applicable component repair based on inspection findings
- Calibration checks, alarm review, power testing, and performance testing as applicable to the repair performed
Repair Service Description
The Medfusion 4000 is a precision syringe infusion pump used for controlled small-volume medication delivery. United Infusion's repair service is intended to evaluate and service customer-owned Medfusion 4000 pumps through biomedical troubleshooting, applicable repair work, and performance verification based on the condition of the submitted device.
- Biomedical evaluation of the customer-supplied Medfusion 4000 pump
- Troubleshooting of reported operational, alarm, power, or performance issues
- Component repair may be performed when required and applicable to the unit's condition
- Calibration and delivery-performance checks may be performed as part of the repair process
- Alarm functions may be reviewed as part of troubleshooting and post-repair verification
- Power operation may be tested during service
- Final performance testing may be completed based on the repair performed
- Model, serial number, installed software revision, and relevant service history should be identified during intake
Repair Details — Medfusion 4000
| Service Type | Medfusion 4000 Syringe Infusion Pump Repair Service |
| Condition | Repair Service |
| Customer Equipment | A customer-owned Medfusion 4000 pump is submitted for service. This repair listing does not include a replacement or refurbished pump. |
| United Infusion SKU | 4000-0106-01 |
| Pricing Structure | United Infusion lists repair products under its flat-rate repair program. Current pricing is controlled by the live product listing. |
| Repair Provider | United Infusion |
| Serviced Device | Medfusion Syringe Infusion Pump Model 4000 |
| Original Manufacturer | Smiths Medical ASD, Inc. |
| Current Product / Support Brand | ICU Medical / Medfusion |
| Repair Scope | Depending on unit condition, service may include evaluation, troubleshooting, component repair, calibration checks, alarm review, power testing, and performance testing. |
| Software Verification | Record and verify the software revision displayed during pump startup. FDA currently lists an open Class I correction involving multiple earlier Medfusion 4000 software versions. Specific issues include v1.6.0 and v1.6.1 drug-library behavior; v1.5.0, v1.5.1, v1.6.0, v1.6.1, and v1.6.4 wireless-connectivity behavior; and v2.3, v2.4, and v2.5 PharmGuard Server password behavior. FDA also identifies the depleted-battery-alarm issue for all versions previous to v1.6.5. Confirm that the submitted pump meets current manufacturer software requirements before return to clinical use. |
| Force Sensor / Occlusion Correction | FDA currently lists an open Class II correction affecting Medfusion Model 4000 configurations including item 4000-0106-01. The force sensor in the occlusion detector may drift out of calibration, which can increase occlusion-detection time, cause false occlusion alarms, or produce a System Failure Alarm. Manufacturer corrective actions require completion of the Annual Maintenance List including the revised Force Sensor Check. Verify that applicable maintenance and correction requirements have been completed before return to clinical use. |
| Barrel Clamp Verification | FDA and ICU Medical currently maintain an open correction involving certain Medfusion 4000 pumps manufactured or serviced with affected barrel-clamp guides. Item 4000-0106-01 is included among the listed Model 4000 configurations; applicability to an individual pump depends on its serial number and manufacturing/service history. |
| Technical Service Manual Reference | ICU Medical's August 2023 field-correction documentation instructed biomedical users to use the latest Technical Service Manual versions issued in 2023, including Model 4000 P/N 10014940-009, and directed users to contact ICU Medical Technical Service for the most recent version. Verify the currently applicable Technical Service Manual revision before performing service. |
| Manufacturer Service Requirement | Manufacturer documentation states that only trained biomedical service personnel should service the pump and that maintenance should follow the applicable Technical Service Manual. |
| Infusion Rate Baseline | 0.01–1130 mL/h, dependent on syringe size and programmed rate |
| Supported Syringe Size Baseline | Compatible syringe sizes from 1–60 mL; exact supported syringe models depend on pump configuration |
| Published Delivery Accuracy | Nominal ±2% plus syringe accuracy for infusion back pressures from -100 mmHg to +300 mmHg. At low infusion rates, the manufacturer notes that system accuracy may not be achieved for short periods and averages over the total infusion time. |
| Pressure Monitoring | FlowSentry™ delivery-pressure monitoring. Relevant pressure, force-sensor, and occlusion performance should be evaluated according to the applicable manufacturer service procedures. |
| Connectivity | Medfusion 4000 supports wired and wireless communication with compatible PharmGuard® systems. Network-related functions should be evaluated when relevant to the submitted repair issue and installed configuration. |
| Power | 100–240 VAC, 50/60 Hz, 42 VA; internal rechargeable lithium-ion battery |
| Published Battery Baseline | Manufacturer documentation specifies at least 7 hours at 25°C (77°F) with a fully charged battery while operating continuously at 5 mL/h with a 60 mL syringe and communicating through a wired or wireless connection. Actual battery condition and capacity should be evaluated on the submitted unit. |
| Warranty | United Infusion's standard one-year warranty applies to repairs related to the original services performed, subject to United Infusion's published warranty terms. |
| Turnaround | Confirm current repair turnaround with United Infusion before sending equipment. No fixed turnaround period is guaranteed in this description. |
Repair Resources
Start a United Infusion repair request and review applicable Medfusion 4000 manufacturer and FDA service information.
Record the pump model, serial number, asset tag, installed software revision, service history, and reported issue before service. The operator's manual below applies to Medfusion Model 4000 software version 1.6; that manual designation does not by itself confirm that the installed software meets current FDA correction requirements. Verify the current software revision, Force Sensor Check status, barrel-clamp correction applicability, and applicable Technical Service Manual revision before return to clinical use.
"We needed our syringe pumps serviced for scheduled maintenance to continue to provide safe care. In the past, we had to send them off with a 6 weeks turn around time. Then we found United Infusion. 30 min down the road, 24 hr turn around and 30 minutes down the road. We are extremely grateful!!!"
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